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Gift Registry FAQs

Our popular Gift Registry service is available to our Canadian customers at our Toronto and Calgary stores.
To purchase from a Crate and Barrel Wedding and Gift Registry, visit our Toronto or Calgary store or call 888.657.4108.
After a purchase, our system updates your registry within 15 minutes, if not immediately. However, the occasional duplicate purchase may occur. If this happens, we will gladly allow return or exchange of the gift. Some reasons you might receive duplicates:
  • Several guests buying gifts on the same day.
  • A guest may not have the most up-to-date copy of your registry.
  • After making a purchase, a guest changes his/her mind.
Your registry will remain active for 18 months after your event date. If you need to access it after that, call us at 888.657.4108. Just give us your name, co-registrant’s name, registry number (if available) and date of event.
Absolutely. When you’re registering in a Crate and Barrel Canada store, just indicate on your registry that you’d like to receive Gift Cards. Many guests would like to give Gift Cards, but would feel more comfortable doing so if they knew it was an option you had requested. Gift Cards are also a good backup to have in case your registry reaches completion, and a guest isn’t sure what you’d like.
A Registrant is the primary person responsible for managing the Gift Registry. Registrants are required to submit contact and shipping information.

A Co-Registrant has access and partnership in the Gift Registry. Co-Registrants are not required to submit contact or shipping information.

Both the Registrant and Co-Registrant can add, edit, delete and make updates to the Gift Registry.

Yes. After your event date, you’ll receive a 10% Completion Certificate to use toward any items remaining on your registry. It is good toward a one-time shopping trip in our Toronto or Calgary store or one phone order to 888.657.4108. Look for your certificate via email shortly after your event.
Every item we carry can be added to your registry. You may create or edit a registry by visiting our Toronto or Calgary store, or by calling 888.657.4108 during store business hours.
Canada gift registries may be viewed on our Canadian website by clicking on Find a Gift Registry. To edit or update a registry, please visit our Toronto or Calgary store, or call 888.657.4108 during store business hours.

Gift Registry FAQs

Need help finding an existing Canada gift registry? We’ve already answered some questions you may have.

Find a US Gift Registry

Visit our US website at crateandbarrel.com. By clicking on this link, you will be leaving the Crate and Barrel Canada website and entering our US website. To find a US Gift Registry, click “Gift Registry” on the top left of the navigation bar. All prices appearing on our US website are stated in US dollars only; taxes, shipping, duties and broker fees are also quoted in US dollars only.

Do you have any questions that weren’t addressed in our FAQs? Please contact us via email. You may also call us during store business hours at 888.657.4108 or fax us at 416.256.1377. We look forward to serving you.