Messaging Terms & Conditions

When you sign-up to receive text messages from Euromarket Designs, Inc. d/b/a Crate & Barrel, Crate & Kids, CB2, and Hudson Grace (“Crate & Barrel”), you agree to receive recurring automated marketing and informational text (e.g., SMS, MMS, and RCS) messages from Crate & Barrel, including text messages that may be sent using an automatic telephone dialing system and/or AI-assisted technology to the mobile telephone number you provided when signing up or any other number that you designate. Consent to receive automated marketing text messages is not a condition of any purchase. Msg & data rates may apply.

Message frequency will vary. Crate & Barrel reserves the right to alter the frequency of messages sent at any time, so as to increase or decrease the total number of sent messages. Crate & Barrel also reserves the right to change the short code or phone number from which messages are sent and we will notify you when we do.

Not all mobile devices or handsets may be supported and our messages may not be deliverable in all areas. Messages may not be deliverable if you add digits or symbols to our phone number. Crate & Barrel, its service providers and the mobile carriers supported by the program are not liable for delayed or undelivered messages.

You also agree to our Crate & Barrel Terms of Use and Crate & Barrel Privacy Policy.

Cancellation

Text the keyword STOP, END, CANCEL, UNSUBSCRIBE, QUIT, REVOKE, OPT OUT, or ARRET to our shortcode at any time to stop receiving text messages from Crate & Barrel. After texting STOP, END, CANCEL, UNSUBSCRIBE, QUIT, REVOKE, OPT OUT, or ARRET to our shortcode you will receive one additional message confirming that your request to withdraw your consent to receive text messages from Crate & Barrel has been processed. You acknowledge that our text message platform may not recognize and respond to unsubscribe requests that do not include the STOP, END, CANCEL, UNSUBSCRIBE, QUIT, REVOKE, OPT OUT, or ARRET keyword commands and agree that Crate & Barrel and its service providers will have no liability for failing to honor requests to our text message platform that do not include the STOP, END, CANCEL, UNSUBSCRIBE, QUIT, REVOKE, OPT OUT, or ARRET keywords. If you unsubscribe from one of our text message programs, you may continue to receive text messages from Crate & Barrel through any other programs you have joined until you separately unsubscribe from those programs. You may also continue to receive other electronic communications from Crate & Barrel, such as marketing or transactional email communications.

Mobile Phone Number Change

In the event that you change or deactivate your mobile phone number, you agree to notify Crate & Barrel by visiting https://support.attentive.com/help/

Help

Text the keyword HELP or AIDE to our shortcode to return customer care contact information for messaging support.

Customer Care

If you require messaging support, please visit https://support.attentive.com/help/ and submit the form with details about your problem or your request for support or email support@attentive.com

Contact

This message is a service of Crate & Barrel CA, located at 6060 Burnside Drive Unit 2, Mississauga, Ontario L5T 2T5. customer_service@crateandbarrel.com

Changes to Messaging Terms

We reserve the right to terminate or change our messaging program at any time. Subject to applicable law, we also reserve the right to change these Messaging Terms at any time and such changes will be effective immediately upon posting and your continued enrollment following such changes shall constitute your acceptance of such changes.