Shipping and Delivery

Standard Delivery Fee

  • Charges shown below are based on the total value of merchandise shipped to each address.
  • All shipping charges include handling, order processing, item selection, packaging and transportation of items.
  • Oversize shipping charges may apply to some items due to large size or bulkiness.

Shipping destinations within Canada

Shipping Details Delivery Details
CAD 19.95 with any order 5-12 Business Days * Some Restrictions Apply.
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Standard Delivery Details

Delivery times shown below are for in stock merchandise only.

Shipping Method Standard Address
Standard Delivery 5-12 business days (Mon - Fri)

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Domestic and International Shipping

International Delivery

Crate and Barrel merchandise can be shipped to most international destinations.

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Basic Freight Delivery Fee

Charges shown below are based on the total value of merchandise shipped to each address

Merchandise Total Fee
Up to CAD 450.00 CAD 89
CAD 450.00–CAD 750.00 CAD 139
CAD 750.01 and above CAD 159
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Basic Freight Delivery Details

  • Shipping time is approximately 2-3 weeks, Mon–Fri, daytime hours.
  • Additional charges may apply to special warehouse and residential circumstances, including remote locations not readily accessible; please call 888-780-5873 for details about your location.
  • Deliveries are made to the door.
  • An adult (18 years or older) must be present to accept delivery
  • Items shipped via Basic Freight Delivery are boxed and arrive at your door
  • Our carrier will call 1–2 days before your delivery date to schedule an estimated time of delivery.
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Local In-Home Delivery Fee

Furniture orders under CAD 600 Fee
Up to 121 Kilometers of a shipping point CAD 129
122 – 161 Kilometers of a shipping point CAD 169
162 – 201 Kilometers of a shipping point CAD 229
202 – 241 Kilometers of a shipping point CAD 269
242 – 644 Kilometers of a shipping point CAD 325
Over 644 Kilometers of a shipping point CAD 500
Unlimited furniture items Fee
Up to 121 Kilometers of a shipping point CAD 199
122 – 161 Kilometers of a shipping point CAD 219
162 – 201 Kilometers of a shipping point CAD 229
202 – 241 Kilometers of a shipping point CAD 269
242 – 644 Kilometers of a shipping point CAD 325
Over 644 Kilometers of a shipping point CAD 500

  • Atlanta, Georgia
  • Austin, Texas
  • Baltimore, Maryland
  • Boca Raton, Florida
  • Boston, Massachusetts
  • Charlotte, South Carolina
  • Chicago, Illinois
  • Cincinnati, Ohio
  • Cleveland, Ohio
  • Columbus, Ohio
  • Dallas, Texas
  • Denver, Colorado
  • Detroit, Michigan
  • Hartford, Connecticut
  • Houston, Texas
  • Indianapolis, Indiana
  • Kansas City, Missouri
  • Los Angeles, California
  • Milwaukee, Wisconsin
  • Minneapolis, Minnesota
  • New York City, New York
  • Philiadelphia, PA
  • Phoenix, Arizona
  • Pittsburgh, Pennsylvania
  • Portland, Oregon
  • Raleigh Durham, North Carolina
  • Richmond, Virginia
  • Sacramento, California
  • Salt lake City, Utah
  • San Diego, California
  • San Francisco, California
  • Seattle, Washington
  • St. Louis, Missouri
  • Tampa, Florida
  • Tucson, Arizona
  • Washington D.C.
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Local In-Home Delivery Details

  • In-stock merchandise is usually delivered within 7-14 business days, though some areas may take longer
  • For a flat fee per trip, we will deliver every piece of in-stock furniture in your order regardless of the number of items.
  • If your order contains both in-stock and back-ordered merchandise, we will deliver all items in one delivery.
  • Multiple deliveries can be accommodated by request for an additional delivery fee.
  • Service via dedicated delivery partners for customer addresses within our local delivery areas (locations near our stores or warehouses).
  • Additional charges may apply to special warehouse and residential circumstances, including remote locations not readily accessible; please call 888-780-5873 for details about your location.
  • Includes two-man service, placement in a room of your choice and removal of packaging.
  • 1-2 days before delivery, you will receive a call with a 2-3 hour delivery time frame. Time frames are routed geographically and cannot be changed
  • Deliveries must be changed or cancelled 3 days before your scheduled delivery date to avoid a CAD 45 rescheduling fee.
  • Driver will not move existing furniture so please clear the area prior to delivery.
  • Person accepting delivery must be at least 18 years of age.
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Long Distance In-Home Delivery Fee

  • The Long Distance In-Home Delivery charge is a flat rate (per trip) of CAD 299 for unlimited furniture delivered to Postal codes within Canada.

  • Atlanta, Georgia
  • Austin, Texas
  • Baltimore, Maryland
  • Boca Raton, Florida
  • Boston, Massachusetts
  • Charlotte, South Carolina
  • Chicago, Illinois
  • Cincinnati, Ohio
  • Cleveland, Ohio
  • Columbus, Ohio
  • Dallas, Texas
  • Denver, Colorado
  • Detroit, Michigan
  • Hartford, Connecticut
  • Houston, Texas
  • Indianapolis, Indiana
  • Kansas City, Missouri
  • Los Angeles, California
  • Milwaukee, Wisconsin
  • Minneapolis, Minnesota
  • New York City, New York
  • Philiadelphia, PA
  • Phoenix, Arizona
  • Pittsburgh, Pennsylvania
  • Portland, Oregon
  • Raleigh Durham, North Carolina
  • Richmond, Virginia
  • Sacramento, California
  • Salt lake City, Utah
  • San Diego, California
  • San Francisco, California
  • Seattle, Washington
  • St. Louis, Missouri
  • Tampa, Florida
  • Tucson, Arizona
  • Washington D.C.
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Long Distance In-Home Delivery Details

  • Shipping time is approximately 2-4 weeks, though remote areas may take longer.
  • We partner with a professional shipping company for deliveries to customers outside our local delivery areas.
  • Our delivery partner will call 1-2 days before delivery with an estimated time of delivery.
  • Includes two-man service, placement in a room of your choice.
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Gift Card Delivery Fee

Delivery Speed Fee
4-9 business day CAD 2.00
2-3 business days CAD 15.00
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Gift Card Delivery Details

  • Gift Cards will be shipped to Canadian addresses via Canada Post or Courier Delivery.
  • Crate and Barrel Gift Cards may be redeemed online at crateandbarrel.ca or cb2.ca. This service is currently not available in Quebec. They may also be used at our Crate and Barrel stores, CB2 stores, or by phone for catalog orders.
  • Please note: We do not personalize Gift Cards with a recipient name. Each Gift Card is issued in the denomination indicated by the purchaser. You can enter a gift message free of charge during checkout.
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