Gift Cards

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Gift Card Terms and Conditions

Crate and Barrel Gift Cards are redeemable for merchandise or services at Crate and Barrel stores (Canada only), online at in a new window) (not available in QC) or by phone to 888.657.4108 . It also can be redeemed for merchandise or services at CB2 stores (Canada only), online at in a new window) or by phone to 855.833.1833 . Purchases will be deducted from this card’s balance until the value reaches zero dollars. Funds on this card do not expire and cannot be redeemed for cash, except where required by law. Crate and Barrel is not responsible for lost, stolen, damaged or compromised cards, or any unauthorized use. Your acceptance or use of this card constitutes agreement to these terms and conditions, which may change at any time. To check your balance, call 866.921.1507. For Customer Service, call 888.657.4108.

Important Customer Notice: We can only guarantee the authenticity of Gift Cards, eGift Cards, and Shopping Cards if they are acquired through in a new window), in a new window), Canada Crate and Barrel stores, Canada CB2 stores, by calling 888.657.4108 (Crate and Barrel) or 855.833.1833 (CB2), or through one of our authorized retail partners. Gift Cards, eGift Cards and Shopping Cards purchased through online auction, classified ad sites and resale sites may be counterfeit or have a zero dollar balance and can be cancelled at any time if determined to be fraudulent. Shopping Cards will be void if bartered or sold.